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Creating business cleverness dashboard for the Amazon Lex bots

Creating business cleverness dashboard for the Amazon Lex bots

You’ve rolled down an interface that is conversational by Amazon Lex, with an objective of enhancing the consumer experience for your clients. So Now you wish to monitor how good it is working. Are your prospects finding it helpful? Exactly How will they be deploying it? Do they enjoy it sufficient to keep coming back? How can you evaluate their interactions to add more functionality? With no clear view into your bot’s user interactions, questions like these could be hard to respond to. The current release of conversation logs for Amazon Lex makes it simple to obtain visibility that is near-real-time exactly how your Lex bots are doing, centered on real bot interactions. All bot interactions can be stored in Amazon CloudWatch Logs log groups with conversation logs. You need to use this conversation information to monitor your bot and gain insights that are actionable improving your bot to boost an individual experience for the clients.

In a blog that is prior, we demonstrated how to allow discussion logs and make use of CloudWatch Logs Insights to analyze your bot interactions. This post goes one action further by showing you the way to incorporate having an Amazon QuickSight dashboard to get business insights. Amazon QuickSight allows you to easily create and publish dashboards that are interactive. It is possible to pick from a considerable collection of visualizations, charts, and tables, and include interactive features such as for example drill-downs and filters.

Solution architecture

In this company cleverness dashboard solution, you are going to use an Amazon Kinesis information Firehose to continuously stream discussion log information from Amazon CloudWatch Logs to an amazon bucket that is s3.بیشتر بخوانید